Lost Passport in Malaysia: How to Get a Special Pass to Exit the Country

If you lose your passport while traveling in Malaysia, you must follow a specific legal process to leave the country. Simply obtaining an emergency passport or temporary travel document from your embassy is not enough to clear immigration control. You must formally apply for and obtain a Special Pass (Pas Khas) issued by the Malaysian Immigration Department (Jabatan Imigresen Malaysia) before you can board your flight or cross land borders.

TL;DR: A lost passport does not let you leave Malaysia by itself. You need a police report, an embassy-issued emergency travel document, and a separate Special Pass (Pas Khas) from the Immigration Department's Enforcement Division before you can depart — the Special Pass costs RM 100 and gives you a window of about 7 days to exit.

Step-by-Step Recovery Process

Step	Action Required	Document / Outcome	Location
1. Police Report	File a report of the lost document	Certified Police Report (Laporan Polis)	Nearest Malaysian police station
2. Emergency Document	Apply for replacement travel document	Emergency Passport / Document of Identity	Embassy or High Commission in KL
3. Obtain Special Pass	Apply for departure authorization	Special Pass (Pas Khas) stamped in document	Malaysian Immigration Office

1. File a Local Police Report

You must report the loss of your passport to the local Malaysian police immediately.

Requirements: Bring any copy or photocopy of your lost passport (if saved on your phone/email), details of your current hotel/accommodation in Malaysia, and a passport-sized photo.
Outcome: The police will issue a certified report of the loss (Laporan Polis).
Warning: Ensure that the report accurately lists your full name and passport number. This report is a mandatory legal document for your embassy and immigration.

2. Obtain an Emergency Travel Document

Contact your home country's embassy or high commission in Kuala Lumpur.

Embassy/High Commission Role: They will verify your citizenship and issue an Emergency Travel Document (ETD) or Emergency Passport.
Requirements: Typically includes the original police report, passport photos, outbound flight details, and processing fees.
Note for Singaporeans: Singaporeans who lose their passport in Malaysia can apply for a Document of Identity (DOI) online via the ICA e-Service or visit the High Commission in Kuala Lumpur or the Consulate-General in Johor Bahru.

3. Apply for the Special Pass (Pas Khas)

You cannot pass through airport security or e-gates in Malaysia using a blank emergency travel document. You must obtain a Special Pass (Pas Khas) to regularize your stay and authorize your departure.

Where to Apply: You must visit a Malaysian Immigration Department office (Enforcement Division). Key locations include:
- Putrajaya (Headquarters): Enforcement Division, No. 15, Persiaran Perdana, Presint 2, 62550 Putrajaya.
- Kuala Lumpur: Immigration Office KL, Kompleks Kementerian Dalam Negeri, Jalan Sri Hartamas 1, Kuala Lumpur.
- Johor Bahru (if near border): Johor State Immigration Office, Wisma Persekutuan, Johor Bahru.
Appointment System: The Immigration Department typically requires booking an appointment online beforehand. Use the Sistem Temujanji Online (STO) at http://sto.imi.gov.my before visiting.
Required Documents:
1. Your new Emergency Travel Document/Passport.
2. The original certified police report (Laporan Polis).
3. A letter or request memo from your embassy.
4. Your confirmed outbound flight, bus, or ferry ticket (departure must be within 7 days).
5. Photocopies of the new passport photo page, the police report, and any copies of the lost passport showing the original entry stamp or MDAC confirmation (if available).
Cost: The processing fee for the Special Pass is RM 100.00, payable at the immigration counter.
Validity: Once issued, the Special Pass is typically valid for 7 days. You must depart Malaysia within this period.

Overstay Fines and Penalties

If your original stay permit (e.g., visa-free entry or tourist visa) expires while you are waiting for your emergency document or Special Pass, you are legally overstaying.

Malaysia enforces strict penalties for overstaying.
You must resolve any overstay status and settle associated fines at the Immigration Office Enforcement Division before the Special Pass can be approved.
Always report the loss immediately to avoid compounding daily overstay penalties.