Lost Passport in Bali: How to Get an Emergency Travel Document and Exit Permit (EPO)

Losing your passport while vacationing in Bali can be a disruptive experience, but the Indonesian immigration system has a defined process for handling it. You cannot leave Indonesia using just an emergency travel document issued by your embassy; you must also obtain an Exit Permit Only (EPO) or an emergency exit clearance stamped by the local Immigration Office (Kantor Imigrasi) before departing.

TL;DR: A lost passport does not let you leave Bali by itself. You need a stamped police report, an embassy-issued emergency travel document, and a separate Exit Permit Only (EPO) from local immigration before you can depart — and any overstay accrued while you wait is fined at Rp 1,000,000 per day. Once the EPO is issued, you typically have 5 to 7 days to leave.

Step-by-Step Recovery Process

Step	Action Required	Document Received	Location
1. Police Report	Report the loss immediately	Surat Keterangan Kehilangan (Stamped Police Report)	Nearest Indonesian police station
2. Emergency Document	Apply at your home country's consulate/embassy	Emergency Travel Document / Passport	Embassy (Jakarta) or Consulate (Bali)
3. Obtain Exit Permit	File for departure clearance and settle any fines	Exit Permit Only (EPO) or Exit Stamp	Local Kantor Imigrasi (Jimbaran/Denpasar)

1. File a Local Police Report

Go to the nearest Indonesian police station (Kantor Polisi) immediately.

Requirements: Provide a photocopy of your lost passport (if saved on your phone/email), your accommodation details in Bali, and a passport-sized photo.
Outcome: The police will issue a certified Police Report (Surat Keterangan Kehilangan).
Warning: Ensure this document is stamped and signed. It is the primary legal document required by both your embassy and Indonesian immigration.

2. Obtain an Emergency Travel Document

Contact your home country's embassy (located in Jakarta) or consulate-general (several countries have consulates directly in Bali).

Consulate/Embassy Role: They will verify your identity and issue an Emergency Travel Document (ETD) or Emergency Passport.
Requirements: Typically includes the original stamped police report, passport photos, flight tickets out of Indonesia, and payment of consular fees.

3. Apply for the Exit Permit Only (EPO)

You cannot clear airport immigration control in Bali with only an emergency travel document. Indonesian immigration databases must link your new document to your original entry record and issue an Exit Permit Only (EPO).

Where to Apply: You must visit the immigration office that serves your area in Bali:
- Kuta/Jimbaran area: Kantor Imigrasi Kelas I Khusus TPI Ngurah Rai, Jalan Raya Taman Jimbaran No. 1, Mumbul, Kuta Selatan, Kabupaten Badung, Bali 80361.
- Denpasar/Sanur/Ubud area: Kantor Imigrasi Kelas I TPI Denpasar, Jalan D.I. Panjaitan No. 3, Niti Mandala Renon, Denpasar, Bali 80235.
Required Documents:
1. Your new Emergency Travel Document/Passport.
2. The original stamped police report.
3. A letter or diplomatic note from your embassy (if provided).
4. Your outbound flight ticket (you must exit Indonesia within a few days of the EPO issuance, typically within 5 to 7 days).
5. Original visa details or e-VOA receipt (if available).

Overstay Fees and Penalties

If your visa (e.g., e-VOA or tourist visa) expires while you are waiting for your emergency document or exit permit, you will accumulate overstay penalties.

Under Indonesian immigration law, the overstay fine is Rp 1,000,000 per day for tourist visa holders.
These fines must be paid in cash or credit card at the Immigration Office counter before the EPO will be issued and stamped.
Proactively notify the immigration office of your passport loss to minimize delays.