Vietnam eVisa Photo Requirements: Size, Glasses Rules, and Amendment Guide

TL;DR: The Vietnam eVisa application requires a newly taken 4x6 cm portrait photo with a white background, in JPG/JPEG format and under 2 MB. The official instruction says to face forward in formal clothing without a hat or glasses. Use the official search page to check an application and follow any correction instructions shown there. If an issued eVisa contains an error, contact Immigration through the official support page before travel instead of assuming that it can be edited or that a new application is automatically required.

Quick Facts

Official Portrait Photo Specifications

When applying for the Vietnam eVisa, you must upload a digital portrait photo that meets the strict rules set by the Vietnam Immigration Department.

• Dimensions: 4x6 cm (width to height ratio of 2:3).
• Head Position: Look directly at the camera with your face clearly visible. The official portal says no hat and no glasses.
• Background: Plain white only. Do not stand against a textured wall or an off-white background with visible shadows.
• Recency and clothing: Use a newly taken photo and wear formal clothes, as stated on the official form.

Prepare the Image File Before Uploading

You can use a phone to take the photo, but check the exported file rather than just the image in your gallery. Stand in front of a plain white background, face the camera, remove your hat and glasses, and use even lighting to avoid shadows. Ask someone to take the picture if holding the phone yourself changes the angle.

1. Keep the portrait upright. The 4x6 cm specification corresponds to a 2:3 width-to-height ratio. Crop without stretching your face. The public form does not give a single mandatory pixel size or DPI value.
2. Export a real JPEG. If your phone saved HEIC or PNG, use an image editor's export function to produce JPG/JPEG; renaming the extension does not convert the format.
3. Check the saved file. Keep it under 2 MB, then reopen it to check that the face remains clear after compression. Keep the original so you can export again without repeatedly compressing an already degraded copy.
4. Use the right upload field. Put your portrait under Portrait photography and the passport biodata image under Passport data page image. Check the preview before continuing. A file appearing in the form is not confirmation that Immigration has accepted the photo.

How to Check an Application That Needs Correction

If Immigration asks for a correction, follow the status and reason displayed for your own application. The public pages do not promise that every photo problem receives the same label or correction controls.

Step 1: Check the Official Application Record

Open the Vietnam eVisa Search Portal. The current official page asks for:

• eVisa application number;
• registered email;
• date of birth; and
• the security code shown on the page.

Step 2: Follow the Instructions Shown for Your Application

1. Read the status and any reason or instruction displayed by the official system.
2. If the system provides a correction option for the portrait, upload a newly taken photo that meets every specification on the official form.
3. Review the rest of the application as well. The official form instructs applicants to enter their name as shown on the passport's ICAO line.
4. Submit only through the official workflow presented for your application, then continue checking the official portal and registered email. Do not assume a fixed correction-processing time unless Immigration gives one.

What to Do If an Issued eVisa Contains an Error

If an issued eVisa has a photo or personal-data error, do not assume that the document is usable or that the correction process will be the same as for a pending application.

Use the Immigration Department's official support form, which currently includes the category "Wrong application information," and ask for case-specific instructions before travel. The public site does not publish a general promise that an issued eVisa can be self-edited, and it does not state that every such case automatically requires a new application.

When contacting support, have your application number and registered email ready. Describe the error precisely, include the intended travel date, and attach a relevant image if needed. Send personal documents only through the official channel. Do not repeatedly submit new applications or pay again merely because you have not yet received an answer.

References

• Official Vietnam eVisa application and photo instructions: Application Portal
• Vietnam eVisa Status Search: Official Search Page
• Vietnam eVisa Support: Official Support Page
• Vietnam Immigration Department: Official Portal