TL;DR: The Vietnam eVisa application requires a newly taken 4x6 cm portrait photo with a white background, in JPG/JPEG format and under 2 MB. The official instruction says to face forward in formal clothing without a hat or glasses. Use the official search page to check an application and follow any correction instructions shown there. If an issued eVisa contains an error, contact Immigration through the official support page before travel instead of assuming that it can be edited or that a new application is automatically required.
Quick Facts
| Parameter |
Official Specification |
Actions & Requirements |
| Photo Size |
4x6 cm (Passport photo format, vertical) |
Digital upload in JPG or JPEG format |
| Background |
White |
Do not use a patterned or colored background |
| Glasses Policy |
The official instruction says no glasses |
Remove glasses before taking the portrait photo |
| File Size |
Under 2 MB |
JPG or JPEG only |
| Application Follow-up |
Check with the eVisa application number, email, date of birth, and security code |
Follow the instructions shown for your own application |
| Issued eVisa Errors |
The public site provides an official support form for wrong application information |
Ask Immigration for case-specific instructions before travel |
Official Portrait Photo Specifications
When applying for the Vietnam eVisa, you must upload a digital portrait photo that meets the strict rules set by the Vietnam Immigration Department.
- Dimensions: 4x6 cm (width to height ratio of 2:3).
- Head Position: Look directly at the camera with your face clearly visible. The official portal says no hat and no glasses.
- Background: Plain white only. Do not stand against a textured wall or an off-white background with visible shadows.
- Recency and clothing: Use a newly taken photo and wear formal clothes, as stated on the official form.
The Strict "No Glasses" Rule
While some countries allow clear prescription glasses in passport photos, the Vietnam eVisa instruction is stricter: the portrait photo should show you facing forward with no hat and no glasses.
Remove your glasses entirely for the portrait photo so that the upload follows the instruction shown on the official form.
How to Check an Application That Needs Correction
If Immigration asks for a correction, follow the status and reason displayed for your own application. The public pages do not promise that every photo problem receives the same label or correction controls.
Step 1: Check the Official Application Record
Open the Vietnam eVisa Search Portal. The current official page asks for:
- eVisa application number;
- registered email;
- date of birth; and
- the security code shown on the page.
Step 2: Follow the Instructions Shown for Your Application
- Read the status and any reason or instruction displayed by the official system.
- If the system provides a correction option for the portrait, upload a newly taken photo that meets every specification on the official form.
- Review the rest of the application as well. The official form instructs applicants to enter their name as shown on the passport's ICAO line.
When preparing the Vietnam eVisa form, eVisaFlow Southeast Asia can help reuse saved passport, trip, accommodation, and contact information on the official Vietnam eVisa website. It does not check photo eligibility for you; follow the official correction reason and review the updated form before submitting.
- Submit only through the official workflow presented for your application, then continue checking the official portal and registered email. Do not assume a fixed correction-processing time unless Immigration gives one.
What to Do If an Issued eVisa Contains an Error
If an issued eVisa has a photo or personal-data error, do not assume that the document is usable or that the correction process will be the same as for a pending application.
Use the Immigration Department's official support form, which currently includes the category "Wrong application information," and ask for case-specific instructions before travel. The public site does not publish a general promise that an issued eVisa can be self-edited, and it does not state that every such case automatically requires a new application.
Vietnam eVisa Photo Rejected: Common Reasons
Before uploading or replacing a portrait, check it directly against the current official requirements:
- newly taken;
- 4x6 cm;
- JPG or JPEG and under 2 MB;
- facing straight ahead;
- no hat and no glasses;
- formal clothes; and
- a white background.
If the portal gives a specific correction reason, follow the instructions shown for that application.
Can You Take the Vietnam eVisa Photo With a Phone?
The official form specifies the resulting image, not the device used to take it. A phone photo is suitable only if the final file meets all official requirements: newly taken, 4x6 cm, JPG/JPEG, under 2 MB, straight-facing, no hat or glasses, formal clothes, and a white background.
Should You Wear Glasses in a Vietnam eVisa Photo?
No. Vietnam's official eVisa instruction says the portrait photo should be front-facing with no hat and no glasses.
Remove glasses before taking the photo unless an official instruction for your specific case says otherwise.
FAQ: Vietnam eVisa Photo Problems
What size should a Vietnam eVisa photo be?
Use a newly taken 4x6 cm portrait photo with a white background, in JPG/JPEG format and under 2 MB.
What should I do if the application asks for a correction?
Use the official search page with the eVisa application number, email, date of birth, and on-page security code. Read the instructions shown for that application and replace the photo only if the official workflow asks you to do so.
Can I fix a Vietnam eVisa photo after approval?
The official public site does not promise a general self-service edit function for an issued eVisa. Use the official support form and select the category for wrong application information to request case-specific instructions before travel.
Is a white background required?
Yes. Use a plain white background with no pattern, shadow, or visible objects behind you.
References
Disclaimer:
The information in this article is compiled by evisaflow.com from official publications and open internet sources for informational purposes only, and does not constitute formal travel advice. Travel information (including but not limited to visa regulations, entry policies, fees, and attraction schedules) is subject to change without notice. Please verify all details independently with the relevant official authorities before traveling. evisaflow.com assumes no liability for travel disruptions or losses resulting from reliance on this content.