Cambodia e-Arrival QR Code Guide: Customs, Health, and Traveler Details
What to check before submitting Cambodia e-Arrival, saving the QR code, and presenting it on arrival.
Cambodia e-Arrival is the mandatory digital arrival form for travelers entering Cambodia by air. The official General Department of Immigration app combines the Electronic Visa on Arrival, immigration form, health declaration, and customs declaration in one flow. After submission, travelers should keep the generated QR code ready for arrival checks.
TL;DR: Air travelers must complete Cambodia e-Arrival. Use the official portal at arrival.gov.kh or the official app; the Cambodia General Department of Immigration says travelers can submit within 7 days before or on arrival, free of charge. Save the QR code and review passport, flight, hotel, health, and customs details before submission. The QR code is not a visa by itself; if you also need a visa, handle the visa requirement separately through the correct official channel.
Cambodia e-Arrival QR Checklist
Item
What to check
Common mistake
Official portal
Start from arrival.gov.kh or the official Cambodia e-Arrival app
Using an unauthorized site that adds a service fee to the free arrival-card submission.
Submission window
Submit within 7 days before arrival or on arrival
Trying to submit earlier than the official window or assuming arrival-day submission is prohibited.
Passport details
Name, passport number, nationality, date of birth
Copying the wrong traveler profile in a family or group.
Trip details
Arrival date, flight or transport, stay address
Submitting an old hotel or flight after a schedule change.
Health declaration
Answer current health questions honestly
Skipping required fields because they look like a separate form.
Customs declaration
Declare required goods according to the official form
Assuming the QR only covers immigration.
QR code
Save it offline and keep a backup
Losing access to the QR code or relying only on airport Wi-Fi.
What the QR Code Represents
The e-Arrival QR code is the confirmation generated after you submit the official Cambodia e-Arrival flow. Keep it available for arrival checks; the submitted form contains the immigration, health, and customs information described above.
Do not treat the QR code as a visa approval by itself. It is an arrival-card confirmation. If your passport requires a Cambodia visa, you still need the correct visa, eVisa, visa on arrival, or visa-exemption status for your trip.
Details to Prepare Before Submission
Prepare these items before starting the form:
passport details for each traveler;
arrival date and departure date;
flight number or other transport details;
hotel, address, or stay information in Cambodia;
contact details used during the trip;
health declaration answers;
customs declaration answers;
visa or visa-on-arrival information if the official flow asks for it.
If you are filling forms for a family, finish one traveler completely, then move to the next. Do not keep several browser tabs open with similar names and passport numbers.
Before You Submit
Review each screen slowly before final submission:
the passport number belongs to the current traveler;
surname and given names match the passport;
date of birth and nationality are correct;
arrival date matches the flight or travel booking;
hotel or address details are current;
health and customs answers are complete;
you are still on the official domain or official app.
After submission, save the QR code on your phone and keep a second copy, such as a screenshot or printout, in case mobile data or airport Wi-Fi is unavailable.
Reducing Repeated e-Arrival Fields
Cambodia e-Arrival repeats passport, flight, hotel, and contact fields, especially for families or groups. After you confirm you are on the official Cambodia e-Arrival flow, eVisaFlow Southeast Asia can help reuse saved traveler, trip, stay, and contact details.
It does not replace the QR, visa, health, customs, or final submission checks above.
Disclaimer:
The information in this article is compiled by evisaflow.com from official publications and open internet sources for informational purposes only, and does not constitute formal travel advice. Travel information (including but not limited to visa regulations, entry policies, fees, and attraction schedules) is subject to change without notice. Please verify all details independently with the relevant official authorities before traveling. evisaflow.com assumes no liability for travel disruptions or losses resulting from reliance on this content.
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